We offer a call out and repair service for almost all makes of gate automation, intercom, access control, and CCTV.
We find the majority of faults are easily resolved then and there and within an hour.
If we are unable to fix something immediately then we will provide a written quote for you.
We mostly don't charge in this situation as we beleive that it's good customer service to offer free quoting. The exception being wired intercom diagnosis where the fault finding can often constitute the bulk of the acual work and the repair is a 5 minute job.
Don't forget to ask us if you need extra transmitters so we can bring compatible ones!
Call outs are charged £3.30 ex vat per mile to your address from our office base, this is the standard for all call outs to keep it fair for all, labour is charged at £16.50 ex vat per quarter of an hour.
A lot of problems are intermittent and not immediately apparent, there are many variable factors contributing to faults, in these cases our engineers will calculate the most likely cause given the symptoms described. Should problems continue then please keep an accurate record of exactly what problems you have witnessed.
We wont charge you anything. We will send you a quote for the repair and you can let us know if you want to go ahead.
Yes please allow as much notice as possible, we have an answer phone which is monitored when the phone lines are busy.
WHERE WE WORK
Royal Tunbridge Wells
Kingston upon thames
Walton on thames